Legal
Terms and Conditions
This page summarizes, in plain English, the terms that govern the agreement between a merchant and Blink Systems Limited. It's an overview, not the binding legal text — the full merchant agreement (provided at sign-up) is what applies, and we'd recommend having it reviewed by your own legal counsel before you sign.
Registration & your account
You register with Blink Systems before you get an account, and you're responsible for keeping the information you give us accurate and up to date — including telling us promptly if your business name, structure, or the services you offer change. Your login details are personal; you're liable for any loss from sharing or misusing them, and you must tell us right away if they're lost, stolen, or misused. Any website you use blinkpay payment services on needs to be registered with us first.
The agreement
Your agreement with Blink Systems takes effect once we've confirmed it in writing, after we've received and approved your documents. We can decline to keep offering a payment method if you're not meeting your obligations under these terms.
Processing transactions
Blink Systems processes transactions as a service provider — we're not a party to the underlying deal between you and your customer. We can decline to process a transaction that's incomplete, unclear, contrary to the payment method owner's rules, or involves a sanctioned party. You're responsible for checking transaction details before confirming them.
Payments & fees
Fees consist of one-off charges and per-transaction costs, exclusive of VAT and other taxes unless stated otherwise. We can adjust fees with one month's notice; if you don't agree, you can end the agreement within 14 days of that notice. Amounts we owe you can be offset against fees you owe us.
Chargebacks & disputed transactions
If a transaction is disputed or reversed by a payment method issuer (a chargeback), you're responsible for reimbursing Blink Systems for that amount plus any related costs — even after your agreement with us has ended, for chargebacks tied to transactions made while it was active.
Confidentiality
Both sides keep confidential business, technical, and financial information private, except where disclosure is required by law or to a financial institution investigating suspected fraud.
Liability
Blink Systems' liability is limited to direct losses, capped at the fees paid over the preceding year, and doesn't cover indirect or consequential loss. You must report any loss in writing within one month of becoming aware of it.
Ending the agreement
The agreement runs indefinitely until ended under these terms. Blink Systems can end it without notice for reasons like bankruptcy, unlawful conduct, excessive chargebacks, or a instruction from a payment method owner or regulator. You can end it if Blink Systems fails to fix a breach after being notified.
Governing law
Uganda law governs the relationship between a merchant and Blink Systems Limited, and Ugandan courts have first jurisdiction over any dispute.
Questions about a specific clause? Email support@blink.co.ug.